FAQs

 

How long will Shipping take?

This is an American-owned business that doesn't believe it should take 45 days to receive your product from China. Orders are sent from our New Jersey warehouse via USPS, FedEx, UPS, or DHL for international customers depending on speed and efficiency of delivery. Product will be shipped within 48 business hours. Please allow between 5-7 days for standard delivery. You will be emailed a tracking link after your order is shipped. Thank you for your purchase!

How does the money back guarantee work?

Simply return your product and we'll give you a refund for 30 days.

Are the ornaments fragile?

No, each critter is crafted to be sturdy and durable for yearly holiday use.

How big are the ornaments?

Roughly palm-sized, designed to look cozy and noticeable without weighing down branches.

Do the ornaments come ready to hang?

Yes, they include a pre-attached hanging loop for instant decorating.

Are they safe around kids and pets?

Absolutely, no sharp edges, no loose glitter, no toxic finishes.

Do they look the same as the photos?

Yes, customers consistently praise the lifelike detail!

Can I give them as gifts?

They’re perfect for gifting. Meaningful, unique, and beautifully crafted for the holidays.